COOKIE POLICY

Last Updated: 01-January-2025

What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling essential website functions.

How We Use Cookies

Essential Cookies (Always Active):

  • Website functionality and security
  • User authentication and session management
  • Load balancing and performance optimisation
  • Basic website operation

Analytics Cookies (With Your Consent):

  • Website usage insights and performance tracking
  • Service optimisation and improvement
  • Anonymous user behaviour analysis

Marketing Cookies (With Your Consent):

  • Personalised content and service recommendations
  • Advertising effectiveness measurement
  • Social media integration features
  • Customer engagement tracking

Communication Cookies (With Your Consent):

  • Customer support integration
  • Communication preference management
  • Enquiry and feedback collection

Third-Party Cookies

We use services from trusted partners who may place cookies:

  • Analytics Services: Website performance and usage tracking
  • Communication Tools: Customer support and messaging features
  • Social Media Integration: Social sharing capabilities

Managing Your Cookie Preferences

You can control cookies through:

  • Our Cookie Preference Centre: Available in the website footer
  • Browser Settings: Most browsers allow you to block or delete cookies
  • Opt-Out Tools: Direct opt-out links for specific services

Note: Blocking essential cookies may affect website functionality.

 

Cookie Retention

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Stored for up to 2 years or until you delete them
  • Analytics Cookies: Retained for up to 26 months for trend analysis

Contact Us For questions about our cookie usage:

  • Email: paul@helpingyourenglish.com